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*FREE SHIPPING*ON ORDERS OVER £100
SAVE 15% ON YOUR 1ST ORDER with code: WELCOME25
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Free standard shipping on orders over £75
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
❄Our Ice Queen fragrance brings a vibrant and sweet blend of fruity notes, playful bubblegum, banana, pear drops, musk, and vanilla, all wrapped in the sugary sweetness of candy floss for a truly delightful scent experience❄
Simply use 1-2 squares, placing it in your wax warmer for a gentle, inviting aroma. If you prefer a stronger scent, we recommend using 2-3 squares for a more intense fragrance that fills your living space.
🎁 **Gift-Wrapped Luxury, Always Included** 🎁 At Chuck and Bertie, we believe every purchase should feel special, which is why we provide complimentary gift wrapping on all of our Pamper Boxes, Gift Sets, Bath Boxes, Mini Perfume Collections, 100ml Eau De Parfums, and all Fragrance Bundles. We take pride in delivering the highest quality products, right down to the packaging. Whether you're treating a loved one or indulging yourself, our signature gift-wrapping ensures your purchase is as luxurious on the outside as it is within.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in the majority of cases, you will receive your refund sooner. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and then the time it takes your bank to process our refund request (3 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
| DISCLAIMER | PLEASE READ The products and labels mentioned serve as a guide only. We are not affiliated with any high street brands, or designer brands nor do we attempt to clone or replicate them. All trademarks and copyrights belong to their respective manufacturers and designers. These fragrances are unique alternatives and should not be confused with the originals. |
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